Support

Frequently asked questions

Everything you need to know about running Ultima inside your agency. Can't find what you're looking for? Reach out and we'll get back within one business day.

What does Ultima actually monitor?

We continuously scan every page you add — visual changes, broken links, performance regressions, SSL issues, uptime, and content drift — across both desktop and mobile viewports.

How often are scans run?

Scans run every few hours by default. Higher plans get faster intervals and on-demand re-scans.

Can I white-label the client reports?

Yes. You can hide Ultima branding entirely and swap in your agency name and logo on shared reports.

Do I need to install anything on my client's site?

No. Ultima works entirely from the outside — no scripts, no plugins, no access required.

What happens when a change is detected?

You get an instant alert with a visual difference, the affected page, and a suggested baseline to approve or reject.

Is there a free trial?

We don't offer a free trial. Instead, you can create a free member account and add one website to explore all the core features — visual change detection, performance tracking, and reporting — with no time limit and no credit card required.